Platinum Communication Company Customer Support Texting Program

Program name: Platinum Communication Company Customer Support

1. By opting in, you may receive text messages from Platinum Communication Company related to service requests, technical support, billing questions, and general customer care communications.
2. You can cancel the SMS service at any time. Just text “STOP” to the number you received messages from. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@platinumcom.co or 817-551-1000. Carriers are not liable for delayed or undelivered messages.
4. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies depending on your interactions with us. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
5. If you have any questions regarding privacy, please read our privacy policy: https://platinumcom.co/privacy-policy/