Privacy Policy
This page explains how Platinum Communication Company (“Platinum,” “we,” “us,” or “our”) collects, uses, and protects information about visitors to platinumcom.co and customers who contact us, including by phone, text message (SMS), or our online contact form.
By using our Service or providing us your information, you agree to the collection and use of information in relation with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email address, and postal address. The information that we collect is used to contact or identify you and to provide the products and services you request.
Text Messaging (SMS) Communications
If you provide your mobile phone number to Platinum — through our website contact form, over the phone, or in person — you may receive text messages from us related to service requests, technical support, billing, and general customer care. Message and data rates may apply, and message frequency varies.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, regardless of purpose.
You can opt out of text messages at any time by replying STOP to any message you receive from us. Reply HELP for assistance, or contact us directly at support@platinumcom.co or 817-551-1000. See our SMS Terms & Conditions for full program details.
Log Data
Whenever you visit our Service, we collect information that your browser sends to us, called Log Data. This may include your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the websites you visit and stored on your device.
Our website uses cookies to collect information and improve our Service. You may accept or refuse cookies; if you refuse, some portions of our Service may not function properly.
Service Providers
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform tasks on our behalf, and are obligated not to disclose or use it for any other purpose. Text messaging originator opt-in data and consent are never shared with any third party, including service providers, for marketing purposes.
Security
We value your trust in providing us your Personal Information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click a third-party link, you will be directed to that site. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We advise you to review this page periodically for changes; updates are effective immediately upon posting.
Contact Us
If you have any questions or suggestions about our Privacy Policy, please contact us at support@platinumcom.co or 817-551-1000.
